Shipping, Payment & Returns
Shipping
Digital Products
Upon successful payment, customers receive a confirmation email containing a download link for the book in EPUB format, typically within minutes. For alternative file formats, customers may submit a request through the website form. The team responds within 24 hours and provides the file in the preferred format when available.
Payment Methods
The site accepts:
- Online card payments (Visa/Mastercard)
- Cash on delivery (where available)
Returns & Refunds
Digital Products
All sales are final and non-refundable due to the digital nature of the content. Exceptions allowing refunds include:
- The file is corrupted or non-functional and cannot be replaced
- The file cannot be accessed or downloaded, and no alternative solution is available
Refunds are not issued when issues stem from the customer’s device, software, or technical setup.